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Meet The Team

Don Hitchcock

Founder ASt

Don has over 18 years of experience with FM enterprise and Autodesk technology. Don founded ASt in 1995 with the vision to serve the FM and Property industry with Facilities Management technology solutions that could easily be used by facility planners, managers and users through the organisation. ASt is today delivering modern web based integrated systems with integrated CAD and BIM technologies, that helps organisations deliver more effective planning and management of the building assets. Don has delivered many FM technology projects to government and the commercial sector, to assist in leveraging business advantage for the organisation and the facilities manager’s daily work.

Don’s is currently supporting the ASt team to assist FM’ers, Engineers, building owners, and consultants with the adoption and use of BIM and FM technology for modern facilities and lifecycle management

Tai Nguyen

Managing Director

Tai is the owner / director of ASt. His diverse role is imperative to the continued success of the company, central to which is the management of sales and support for Autodesk AEC, Bluebeam PDF, M-Files. Building on a Bachelor of Science in Software Engineering, Tai has acquired over 12 year’s experience with Autodesk and Bluebeam something which has bestowed upon him the complex and progressive skills needed to head up a proficient and talented sales and technical team.

As part of ASt’s commitment to service and quality, Tai ensures that all members of the ASt team are trained and certified on all the products ASt represent. Tai prestigiously holds several awards such as; Autodesk GOV 100 sales excellence 2008 & 2009 and Top 3 Bluebeam reseller worldwide 2012.

Jin Wang

Software Application Engineert

Jin Wang is a holder of a Masters in Engineering and Communications and plays a crucial role in the Advanced spatial team as an Application Engineer. Jin is highly conversant in all areas of Facilities Management systems, IWMS, CAFM, Document management Systems and Autodesk products and has become renowned by clients and colleges alike, as a specialist in his field. Not only does Jin manage application implementation services and support for ASt software solutions, his unique technical experience in this field is invaluable on any FM project. These attributes incorporated with Jin’s progressive approach to software engineering make him a highly valued employee who continues to push boundaries and excel.

Chris Ausman

Software Application Consultant

Prior to working at ASt, Chris had extensive experience in FM:Interact administration and Autodesk products at James Cook University. Chris delivers an important role from the east coast of Australia, assisting customers with pre-sales, system implementations, support and technical solutions.

As a member of the FM solution team here at ASt, Chris provides needs analysis and software configuration services to deliver the successful implementations of the FM:Systems products for our customers.

Jerilyn Tan

Software Trainer & Sales Consultant

Jerilyn works within the training division and is renowned for providing a very relaxed and effective training experience to all her clients. Although one of the newest member of the CaddWest / ASt team, Jerilyn’s proficiency in Autodesk AEC products Autocad, Map 3D & Revit MEP has enabled her to quickly become an asset to the company. Jerilyn has a BE in Mechanical Engineering and strives to become a leader in providing training across the Autodesk range of products.

Susie Hitchcock


Susie was at the inception of ASt and has played a pivotal role in guiding the company to great heights thanks in part to her 35 years of Industry experience. Susie manages the administration department and has developed an outstanding client experience program that begins with the first point of contact with the company right through every step of the project. Susie’s professional and friendly manner is enhanced by her ‘can-do’ attitude that delights both clients and colleagues alike.

Lisa Hammond


Lisa is a valued part of the dynamic administration team. Having over 25 years’ experience in the field Lisa provides a service that is second to none. Since joining the ASt team she streamlined services and developed work based programs that enable projects to be undertaken efficiently. Lisa’s outgoing personality brings a fresh and welcomed energy to the team and she complements a company that strives to deliver outstanding results to each client on every project.